1. About this policy
TechnoPLUS IT respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you visit our website or contact us through it.
2. Information we collect
When you submit our contact form or communicate with us, we may collect your name, email address, phone number, area of interest, message content and any other information you choose to provide.
Our website hosting and security providers may also process limited technical information such as your IP address, browser type, device information, referring page and access time.
3. How we use information
We use personal information to:
- respond to enquiries and communicate with you;
- understand your requirements and provide relevant information;
- operate, secure and improve this website; and
- meet applicable legal and regulatory obligations.
We do not sell personal information.
4. Service providers and disclosure
Our contact form may be processed by third-party services. Information submitted through the form is transmitted to and processed by these services before being delivered to us. Spam-prevention services, including reCAPTCHA, may also process technical information when enabled.
We may also disclose information to hosting, technology or professional service providers where reasonably necessary, or where disclosure is required by law. Some providers may process information outside Australia and apply their own privacy terms.
5. Storage and security
We take reasonable administrative and technical measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
6. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal obligations. We then delete or de-identify it where practicable.
7. Access and correction
You may ask us to access or correct personal information we hold about you. You may also raise a privacy concern or request deletion where applicable. We may need to verify your identity before actioning a request.
8. External links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of information.
9. Changes to this policy
We may update this policy when our website, services or legal obligations change.
10. Contact us
For privacy questions or requests, contact us at info[at]TechnoPLUSIT.com.au.